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We’ve all heard the phrase “data is your most valuable asset.”
But in most SaaS companies, data is more like scattered treasure: valuable, sure — but buried in different systems, hard to piece together, and rarely used at full potential.
If you lead GTM strategy or own enterprise data infrastructure, this isn’t just a technical inconvenience.‍
Siloed data is actively slowing down revenue — and it’s doing more damage than you think.
In today’s average SaaS org:
Each of these tools has its own schema, its own access rules, and its own owner.
And when RevOps tries to connect the dots — for forecasts, for lead scoring, for churn risk — they’re left wrestling with exports, manual joins, or slow internal projects.
The result? Disconnected insights, inconsistent reports, and lagging decisions.‍
This isn’t just a workflow issue — it’s a performance drag.
Here’s how it shows up:‍
1. Leads Are Scored on Incomplete Context‍
Marketing might hand off “hot” leads based on form fills or ad engagement — but without product usage or firmographic data, sales wastes cycles on the wrong accounts.‍
2. Pipeline Forecasts Miss Real Signals‍
If a rep’s Salesforce stage hasn’t changed but product usage has dropped 90%, is that deal really healthy? Most forecasting models can’t see that — because the data isn’t connected.‍
3. Churn Signals Go Unnoticed‍
Support tickets are spiking. Usage is down. Payment is late. But no one team sees the full picture. By the time it’s flagged, the customer is already halfway out the door.
According to McKinsey, companies that break down GTM data silos and adopt predictive operations improve forecasting accuracy by up to 25% and reduce churn by 10–15%.‍
Siloed data isn’t a new problem — but in the AI era, it’s become a critical one.
The root issue? Fixing it has always meant major lift:
So it’s no surprise many organizations try — and stall.‍
Here’s what modern SaaS leaders are doing instead:
This means faster onboarding, lower risk, and predictive power without structural overhaul.‍
It’s not that your teams don’t have the right tools.
It’s that your systems can’t talk — and your models can’t learn.
The longer data stays siloed, the longer decisions rely on gut feel and partial views.
But when the walls come down?
That’s when AI can finally work — and GTM performance catches up to GTM potential.